The quality is good, even flipped. This is my second bag by the brand. However, Based on the photos, (of the other medium go-getter laptop tote bags) I expected this bag to be a little roomier. It fits the necessities but not anything more. A 30oz water bottle, laptop, some chargers, wallet, keys, etc., but would not fit a sweatshirt, maybe a small sweater if you didn't have the other stuff. It's good for a work bag if you have everything you already need there, but if you are bringing stuff back and forth to work/school beyond your laptop it would probably be too small. I do LOVE all the compartments though! it's great for someone like me who loves organization. I did have a problem with the straps/handles falling off my shoulder, not a deal breaker just annoying. Overall I like it, I wish it was a bit bigger, maybe go for the large if you are getting it for work/school/travel. Since it didn't totally meet my expectations I wouldn't buy it at full price, but I think the sale price is worth it.